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FAQ

How do I buy tickets?
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The Depot box office opens at 6:00 p.m. on show nights (Excluding club nights and special events). Tickets for all upcoming events can be purchased at that time. There is a convenience fee of $3 per ticket at the box office.

Smith's Tix is the only official provider of ticketing for The Depot and we love them! Click here to buy tickets online.

Tickets obtained from unauthorized sources may be invalid, lost, stolen or counterfeit. We would hate for you to miss the show, so please purchase through Smith's Tix or the box office only!

Is The Depot standing room only?
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Yes, we are standing room only but if you would like a seat, we definitely have some available for you! Click HERE to find out more.

How do I redeem my Flash Seats?
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Flash Seats eliminates paper tickets! Instead of a paper ticket, you can enter with the Flash Seats mobile app on your phone or the credit card you used to purchase your tickets. Your card will be swiped by a Guest Services Representative using a handheld device. It's really fast! It is not a ticket and cannot be used for re-entry into the venue. With Flash Seats, your card is what gets you into the venue.

I forgot to print my tickets; can you scan them from my Smartphone?
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Yes, it's 2018! Make sure you have a full charge when you leave the house!!

What items are prohibited?
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(Keep in mind priority number 1 is to HAVE FUN! Just please do it without the items listed below)

  • No Outside Food or Drink Allowed
  • No guns, knives, weapons, pepper spray, projectiles of any kind, or any other item that could be used to inflict harm.
  • Replicas of any type of weapon are NOT permitted
  • No drugs, drug paraphernalia or illegal substances of any kind
  • No personal video cameras, Go-Pros, selfie sticks, drones, masks or laser pointers.
  • No professional audio, video, or audio recording equipment - (including detachable lenses, tripods, zooms or commercial use rigs)
  • No unsealed liquids or gels of any kind
  • No jewelry or clothing that could inflict harm
  • No large bags over (10" x 10"), backpacks, Camelbacks or Bota bags
  • No stuffed animals or toys of any kind
    CLICK HERE to review Customer Safety
Media inquiries?
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For media inquiries please contact: Emma Beilfus, 801-355-5522, EmmaBeilfus@LiveNation.com

How do I get VIP tickets or upgraded seating?
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The Depot has some of the best ways to view a show in the city! Whether it's a table, a seat or a suite, we've got you covered! For VIP ticket or upgraded seating inquires, click here 

What forms of identification are accepted at The Depot?
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Acceptable forms of identification include: a valid passport, a valid U.S. driver's license or military identification card with a date of birth and a photo, or an official U.S. state issued identification card.

Are children allowed inside the venue?
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Children are allowed inside the venue if it's an All Ages show as long as they have a ticket! Some shows have an age restriction. Please check the show listing on the website to find out about the show you are coming to.

Can you smoke inside the venue?
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You can't smoke inside, but we have an awesome outside patio for patrons who wish to smoke.


Is The Depot haunted?
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We can't confirm nor deny this statement, so buy a ticket and come find out!

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